WHOLESALE TERMS & FAQs
Minimum Order
Our minimum opening order is $350 dollars. Our minimum reorder is $150 dollars. Accounts that have not made a purchase within the last twelve months are subject to a minimum reorder of $350. Any items shipped directly to the customer (drop shipping) will incur a 25% drop shipping fee.
Shipping Policy
All domestic orders ship USPS First Class Mail unless prior arrangements have been made. Shipping will be charged just before your items are shipped. All items ship from Stafford, VA.
Return Policy
Payment Methods
Late Payments
Cancellation Policy
Confidentiality
Buyer and Daedal both agree to keep all wholesale pricing, terms and conditions confidential. Wholesale pricing, terms and conditions should not be published or discussed with other parties by buyer or Daedal under any circumstance.
Account Termination
We reserve the right to terminate any wholesale account at any time at our discretion.
Changes to Terms and Conditions
Daedal Goods, LLC reserves the right to change terms and conditions at any time. Sales made prior to changes will not be affected.
Variety in Glazed Ware
As all of our work is handmade, each piece will vary. This is part of the beauty of the handmade ceramic process and the vast majority of our customers love knowing that their piece truly is unique. I have added multiple pictures under each product to show the possible variety in glaze effects. If there is a particular glaze style you prefer (ie. lighter and crisp or darker and more rustic), please include a note during checkout specifying this. I will pull together a batch that best matches your preferences but cannot guarantee that the exact glaze effects you are looking for will come from each kiln load. Most orders will be a subtle combination of glaze effects. If you would like, I am happy to send a picture of the pieces in your order before shipping for proofing.
Delivery Times
Depending on the products in your order, delivery can be anywhere from 2-6 weeks. If you need to rush your order or would like a more exact time estimate, please email me at kate@daedalgoods.com and I will be happy to help you!